Frequently Asked Questions | Shipping
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We pay roughly $1.00-$5.00out of pocket for every international order depending on where you're from. Your order will be refunded and canceled if it costs us more than anticipated.
*Keep in mind, since we are covering a portion of international shipping costs, orders under $20 will be refunded/canceled.
It depends on where you are located.
We are based in San Antonio, TX. Orders processed here will take 2-5 business days to arrive depending on numerous variables. Such as your location and the shipping carrier you have chosen.
Overseas deliveries can take anywhere from 1 day to 2 months depending on delivery service selected. From our experience, USPS First Class can take anywhere from 9 days to 2 months. (As of 25 March 2022, USPS First Class is no longer provided to international shipping.) UPS International has a consistent rate of being delivered within 2 weeks and DHL has typically delivered orders within a week. Delivery details will be provided in your confirmation email as well.
Products are fulfilled/shipped the same day any time before 1 PM CST Monday - Friday.
We use all major carriers except FedEx. (Please open a ticket on our Discord server if you would like to request FedEx delivery.) You’ll be asked to select a delivery method during checkout.
*Shopify does notsupport FedEx currently.
Orders over $100 will have a free shipping option at checkout.
*CONUS Only Orders under $100 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.
*We charge $1.09 on top of the cheapest rate provided to us. This covers packing supplies and other misc. expenses.
USPS International is no longer offered due to them thinking everything has a battery in it. We use the required Harmonized Tariff Code but 90% of the orders we ship out are sent back to us. UPS and DHL are the only options for the time being.
We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. You can email us directly, initiate a return request here, or open a ticket within our Discord server and we’ll take you through the process.
Frequently Asked Questions | Returns
They are entirely different switches, in about every possible aspect. First the materials and specs used are different. One thing they all share is that they all utilize polished molds. All three switches are made by three different manufacturers. Red Jacket is made by Aflion, Green Jacket made by Tecsee and the Black Jacket is made by JWK.
You will have to refer back to their respective product pages for further specifications.
We offer many discount codes for our products. Bringing value is what we do!
To list a few, please utilize one of the many content creator codes: "Clackbait5", "badseedtech", "TofuTypes", "kingxf", "VINEAS", "RIIPORT", "ThocStock", "MAKER", "Hove5", "ZAND", "lucid" or "TechKile" to save 5% off your order, and to support whichever affiliate you favor!
Keys are points that can be used as credits for future purchases. It is a rewards program, that rewards you for spending money on our website!
You can signup by clicking on the rewards text on the top right corner or rewards icon on the bottom left corner of your screen. 1 Key equates to 1 penny. You earn 1 Key per $1.00 spent.
Contact us
Or feel free to e-mail us directly support@knckeys.com or join our Discord server!