FAQ

They are entirely different switches, in terms of both sound and feel. First the materials and specs used are different. They both feature polished molds from Tecsee. GJs use a POM 13.9mm stem compared to the RJ's HPE 13.5mm stem.

GJs use a HPE (UHWMPE blend) top housing and Standard Nylon bottom housing compared to the RJ's full UC (different blend) Nylon housing. The spring weights differ ever so slightly: GJs - 63.5g Double-Stage and RJs - 60g Double-Stage

Because of the HPE stem found on the RJ 2.0 and increased travel distance has a deeper sound signature when compared to the GJ.

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Keys are points that can be used as credits for future purchases. It is a rewards program, that rewards you for spending money on our website!

You can signup by clicking on the rewards text on the top right corner or rewards icon on the bottom left corner of your screen. 1 Key equates to 1 penny. You earn 1 K-Keys per $1.00 spent.

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We pay roughly $1.00-$5.00 out of pocket for every international order depending on where you're from. Your order will be refunded and canceled if it costs us more than anticipated.

*Keep in mind, since we are covering a portion of international shipping costs, orders under $20 will be refunded/canceled. 

It depends on where you are located.
We are based in San Antonio, TX. Orders processed here will take 2-5 business days to arrive depending on numerous variables. Such as your location and the shipping carrier you have chosen.

Overseas deliveries can take anywhere from 1 day to 2 months depending on delivery service selected. From our experience, USPS First Class can take anywhere from 9 days to 2 months. (As of 25 March 2022, USPS First Class is no longer provided to international shipping.) UPS International has a consistent rate of being delivered within 2 weeks and DHL has typically delivered orders within a week. Delivery details will be provided in your confirmation email as well.

Products are fulfilled/shipped the same day any time before 1 PM CST Monday - Friday.

We use all major carriers except FedEx. (Please open a ticket on our Discord server if you would like to request FedEx delivery.) You’ll be asked to select a delivery method during checkout.

*Shopify does not support FedEx currently.

Orders over $100 will have a free shipping option at checkout.

*CONUS Only Orders under $100 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.

*We charge $1.09 on top of the cheapest rate provided to us. This covers packing supplies and other misc. expenses. 

UPS is no longer offered for Canadian orders due to their import fees and costs. We have numerous customers beg that we remove UPS for Canadian orders as they charge anywhere from 50%-100% of the order total on delivery as an additional fee.

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. You can email us directly, initiate a return request here, or open a ticket within our Discord server and we’ll take you through the process.